Viola is an active woman with a nice body and a great waist. She is the Gym Leader of Santalune City Gym (Hakudan City). Battling trainers isn't her only talent as she is also a professional Pokémon photographer. She holds the second highest peerage rank of Duchess at the Battle Chateau.
She is friends with
Grant and the two have battled previously at the Battle Chateau. The two battled against each other to attain the highest peerage rank the day that
Ash Ketchum first visited the Battle Chateau.
Grant defeated
Viola to achieve the rank of Grand Duke but
Viola at the time only needed one more win to gain the title of Grand Duchess.
Before leaving the Battle Chateau, she watched
Ash Ketchum's battle against
Chester and she told
Grant to notice the momentum that
Ash Ketchum had in the battle.
Viola told
Grant that
Ash Ketchum has guts and that his passion would get
Grant fired up.