A new news article has been posted!

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Pokémon GO Fest Chicago was held in downtown Chicago, Illinois, USA at the beautiful Grant Park on July 22nd, 2017 but the event did not go as planned as was plagued with technical issues. Cell phone networks from Verzion, Sprint and AT&T were overloaded and did not function properly causing people at the event to be unable to play the game. The Pokémon GO Fest Live Stream was also plagued with technical issues from audio static that made people sound robotic, to video streaming issues and also video quality issues. Hopefully Niantic will learn from this mistake and order portable cell phone towers that are now common at major sporting events and concerts like Coachella.

Twitter Posts:

Legendary Pokémon Articuno and Lugia are here! #AdventureTogether https://t.co/wKNLY7I9aA pic.twitter.com/dA1R3PrlMW

— Pokémon GO (@PokemonGoApp) July 23, 2017

Trainers, we’re aware of server and connectivity issues impacting #PokemonGOFest and are working as quickly as possible to address them.

— Pokémon GO (@PokemonGoApp) July 22, 2017

Niantic Pokémon GO Fest Chicago Update

Today at Pokémon GO Fest in Chicago, technical issues created problems for a large number of players attending the event. From everyone at Niantic, we apologize to all of the Trainers who came out to Pokémon GO Fest today. Although we were able to solve many of the technical issues, we were not able to offer every attendee a great experience.

Niantic is taking the following steps immediately:

• All registered attendees will soon receive an email with instructions on how to receive a full refund for the cost of their ticket. These instructions will be sent to the email addresses associated with your Pokémon GO account.
• All registered attendees will receive //media.pocketmonsters.net/news/2988/00 in PokéCoins in their Pokémon GO account.
• Special Pokémon, Eggs, and check-in PokéStops appearing during Pokémon GO Fest have had their range increased to a two mile radius surrounding Grant Park through Monday morning, July 24. These Pokémon and Eggs will only be visible to Pokémon GO Fest attendees who validated the QR code they received when they entered Pokémon GO Fest. Attendees who were unable to validate their QR code during the event can do so through the special PokéStops through Monday morning.
• All registered attendees will have the Legendary Pokémon, Lugia, added to their account.

We appreciate the patience of all the Trainers who joined us in Chicago this weekend. We will strive to make sure our experiences are of the highest quality going forward.

Source: http://pokemongo.nianticlabs.com/en/post/pokemongofestupdate