Due to some players being able to obtain scores that were higher than anticipate, 1,000 Non-paid Gems will be given out to all players as compensation.

Notice of Changes to Pasio Gym Battles

We would like to inform all players that we plan to make game design changes to Pasio Gym Battles. As compensation, the following items have been sent to all players:

• Non-paid Gems ×1,000

Claim Period

Until May 21, 2026 at 9:59 p.m.

We deeply regret any confusion that may have been caused by this matter.

Details

In some cases, gyms are able to obtain scores that are higher than anticipated. Upon consideration, we will be making changes.

• Before Changes (Pasio Gym Battle No. 1 and 2):
If multiple players took on the same battle at the same time, each score would be added to the count.

• After Changes (Pasio Gym Battle No. 3 onward):
If multiple players take on the same battle at the same time, only the score of the player whose results were finalized first will be reflected.
Players who attempt to finalize their battle results after that will not have their score counted, and the Gym Battle Challenge Tickets they used will be returned.

Regarding Compensation

The following items will be sent to all players as compensation at a later date:

• Non-paid Gems ×1,000

Regarding Pasio Gym Battle No. 3 Onward

In accordance with the above game design changes, we are making adjustments to the event period of future Pasio Gym Battles to allow time for development and improvements.

We regret any inconvenience to those looking forward to these events, and thank you for your patience in the wait for their return. We sincerely regret any inconvenience caused. We hope you continue to enjoy Pokémon Masters EX.

Source: https://pokemonmasters-game.com/en-US/announcements/Trouble_8030_5W_1